Commercial Maintenance App Case Study

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What is the Commercial Maintenance App?

The Commercial Maintenance App (CMA) was created for those who are seeking a way to quickly and efficiently request commercial maintenance services. App users can use CMA to request services for electrical issues, water leaks, HVAC, lighting, plumbing, landscaping, window repair, painting, etc.

Likewise, service providers use the Commercial Maintenance App to service, bill and communicate with their clients and technicians.

Services Utilized:

Branding, User Experience, Interface Design, Development, Analytics, Marketing

Platforms

iOS & Android

Commercial Maintenance App Features

Client Portal

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    Service Tech Notifications

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    View Service History

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    GPS Technician Tracker (Optional Add-On)

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    Account Update

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    Make a Payment

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    Schedule Ongoing Service

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    Set Appointments

Admin Portal

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    View Customers and Service History

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    View Service Tech Appointments

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    Send Push Notifications to Customers or Service Techs

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    Send Invoices

Commercial Maintenance App Features: In-Depth

Client Portal

Service Tech Notifications

Receive Service Tech Notifications through the CMA app! You’ll receive notifications in regards to your service tech’s information (name, profile pic, qualifications) and job details (times, dates, service request, etc).

View Service History

The CMA app automatically records and stores your service request history. All the job details are included - technician, services completed, comments, reviews, etc. You can easily reschedule services right from your service history.

Account Update

You can update and make changes to your account information with the greatest of ease. The CMA app means your user profile is manageable, no matter where you are.

Make a Payment

Make in-app payments for any services requested. Safely and conveniently save your payment information for next time!

Schedule Ongoing Service

Maybe you have some routine maintenance that needs to be taken care of. Don’t waste time and energy scheduling maintenance appointments over and over again. Instead, schedule ongoing services to save you time and money!

GPS Technician Tracker (Optional Add-On)

The CMA app makes keeping track of your tech super simple and convenient. Both clients and service providers can simply log into the CMA app and gain access to their Technician Tracker through GPS capabilities. It helps to know exactly where your technician is and when to plan for their arrival!

Set Appointments

Search through the Commercial Maintenance App’s service categories and pinpoint the exact service tech you’re looking for. Quickly set appointments for services in:

  • Plumbing
  • Electrical
  • HVAC
  • Heating & A/C
  • Lighting
  • Janitorial
  • Painting
  • Landscaping
  • Etc. .
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Admin Portal

View Customers and Service History

The Admin Portal is for maintenance service providers. This platform is used to keep track of customers and services that have been requested. Service providers are able to standardize their workflow and get rid of all the paperwork. Valuable data isn’t lost, damaged, or misplaced - reducing the number of duplicate entries, inaccurate data, and ultimately, frustrated customers.

View Service Tech Appointments

With the ability to perform real-time checks while in the field, you are able to better track your technicians, equipment, parts, and inventory.

Send Push Notifications to Customers or Service Techs

Send push notifications (messages) to customers and service technicians to deliver information and improve engagement!

Send Invoices

The Commercial Maintenance App also allows for quicker invoicing. It’s easy, with this app, to track and reduce fuel use, and even optimize routes to minimize travel times, which saves your customers money on their invoice.

The Commercial Maintenance App - A Future Glimpse

When it comes to managing field operations such as order management, inventory management, scheduling, dispatching, vehicle tracking, technician tracking and more, the Commercial Maintenance App is the way to go! The consistent use of this app can reduce company costs while increasing your company's efficiency and customer satisfaction. The Commercial Maintenance App is restoring and reinforcing the exclusive engagements that occur between technicians and their customers!

Now Available for iOS & Android

On Google Play and the App Store